Privacy Promise — Your Data, Your Control
At GlowEscape.quest, we respect your privacy and the trust you place in us. This policy explains how we collect, manage, and protect the information you provide, while complying with regulations such as GDPR and CCPA.
1. Policy Scope
This policy applies to all activities on GlowEscape.quest and its online services. It does not cover offline communications or external websites linked from our platform.
2. Information We Collect
Depending on how you use our site, we may collect:
- Information you provide voluntarily, such as your name, email address, or messages submitted via contact forms
- Technical data including your browser type, operating system, IP address, and referring website
- Usage information like pages visited, time spent on the site, clicks, and navigation patterns
- Cookies and tracking technologies to enhance site performance and user experience
We do not knowingly collect personal information from individuals under the age of 18.
3. Why We Collect Data
Your information helps us to:
- Keep the platform secure, stable, and reliable
- Improve features and enhance the user experience
- Respond to feedback or requests promptly
- Provide relevant news, updates, or notifications
- Fulfill legal and regulatory obligations
We do not sell, trade, or share your personal data with third parties for marketing purposes.
4. Legal Basis for Handling Data
We process personal information only when there is a legal basis, including:
- Your explicit consent (e.g., subscribing to newsletters)
- Compliance with laws, regulations, or legal orders
- Legitimate interests, such as ensuring platform security and smooth operation
5. Data Retention
We retain personal information only for as long as necessary to provide services, support, and comply with legal requirements.
6. Cookies and Tracking Tools
To provide a seamless, personalized experience, we use cookies and similar technologies, including:
- Essential cookies for navigation and session management
- Analytics cookies to understand site usage and improve performance
- Trusted third-party tools to display relevant content and offers
You can control or disable cookies anytime through your browser settings.
7. Data Security
We employ robust technical and organizational measures to protect your information from unauthorized access, misuse, or loss. While no system is completely secure, we strive to maintain high standards of privacy protection.
8. Updates to This Policy
This Privacy Policy may be updated occasionally to reflect changes in our practices or regulations. Each version will display an effective date. Continued use of GlowEscape.quest indicates acceptance of the updated terms.
